G2 Vendor Directory

Shopify POS vs. TruRating

A side-by-side comparison based on G2 review data.

MetricShopify POS

by Shopify

TruRating

by TruRating

Overall rating4.44.8
Review count36812
Ease of use9.09.7
Ease of setup8.98.6
Quality of support8.79.9
Meets requirements8.79.4
NPS59.6045290.909091
Small Business77.9%0.0%
Mid-Market16.4%0.0%
Enterprise5.7%100.0%
Total page views1,162289
Total LLM citations14,060106

Shopify POS

Shopify POS is the best point-of-sale solution for retailers who sell in-store and online. Shopify POS brings in-store and online sales together, so you can create the seamless shopping experiences today's customers expect, increase sales, and drastically streamline operations. Our all-in-one POS offers hardware, payments, and software, built to support any type of retail environment. Built on the world's leading commerce platform, Shopify POS makes it easy to expand to new retail locations, international markets, and online channels.

Pros

  • Ease of Use
  • Inventory Management
  • Integrations
  • Easy Setup
  • Order Management
  • Setup Ease

TruRating

TruRating helps retailers, restaurant leaders and operators turn real-time customer feedback into consumer intelligence, hearing from an average of 84% of customers in-store through our patented point-of-payment technology and 43% online through seamless digital integrations. With over one billion ratings collected worldwide, our AI-powered platform transforms genuine shopper sentiment into the clarity leaders need to improve experiences, measure performance, and drive growth across every channel.

Pros

  • Customer Support
  • Helpful
  • Ease of Use
  • Simple
  • Customization
  • Feedback