G2 Vendor Directory

Shopify POS vs. Creatio AI CRM

A side-by-side comparison based on G2 review data.

MetricShopify POS

by Shopify

Creatio AI CRM

by Creatio

Overall rating4.44.6
Review count368383
Ease of use9.09.1
Ease of setup8.98.5
Quality of support8.79.2
Meets requirements8.79.2
NPS59.6045280.177515
Small Business77.9%42.3%
Mid-Market16.4%43.7%
Enterprise5.7%14.0%
Total page views1,1622,028
Total LLM citations14,0600

Shopify POS

Shopify POS is the best point-of-sale solution for retailers who sell in-store and online. Shopify POS brings in-store and online sales together, so you can create the seamless shopping experiences today's customers expect, increase sales, and drastically streamline operations. Our all-in-one POS offers hardware, payments, and software, built to support any type of retail environment. Built on the world's leading commerce platform, Shopify POS makes it easy to expand to new retail locations, international markets, and online channels.

Pros

  • Ease of Use
  • Inventory Management
  • Integrations
  • Easy Setup
  • Order Management
  • Setup Ease

Creatio AI CRM

Creatio is an AI CRM and workflow platform where people and AI agents work together -with no limits on users, agents, or scale. Creatio helps midsize and large organizations run customer workflows in the AI era. This innovative platform enables organizations to create and manage workflows effortlessly, allowing users to focus on their core business activities while automating routine tasks. With millions of workflows operating daily, Creatio supports a diverse clientele across 100 countries, emphasizing a commitment to genuine care for its clients and partners.

Pros

  • Ease of Use
  • Efficiency
  • Customizability
  • Customization
  • Features
  • Customization Options