G2 Vendor Directory

Shopify Plus vs. BigCommerce

A side-by-side comparison based on G2 review data.

MetricShopify Plus

by Shopify

BigCommerce

by Commerce

Overall rating4.44.2
Review count872582
Ease of use9.18.7
Ease of setup8.98.5
Quality of support8.68.5
Meets requirements8.88.5
NPS64.75409846.596859
Small Business68.9%76.6%
Mid-Market27.4%19.2%
Enterprise3.7%4.2%
Total page views2,4921,687
Total LLM citations8,65317,154

Shopify Plus

Shopify Plus is the commerce platform for enterprise high-growth, high-volume brands, coupling speed and agility with the scalable foundation they need to grow bigger, faster. Our platform enables brands to break the rules of commerce through: - Unlimited extensibility, integrations, and customization through Shopify apps and partners - Custom automation with apps like Shopify Flow, Launchpad, and Scripts - Accelerated and customizable checkout - Localized customer experiences with global storefronts Shopify Plus powers 10,000+ of the fastest growing brands in the world, including

Pros

  • Ease of Use
  • Customer Support
  • Reliability
  • Quick Setup
  • Easy Setup
  • Customizability

BigCommerce

Your business was never one-size-fits-all. BigCommerce, powered by Commerce, is a flexible, open commerce platform built to match. Run hosted, headless, or fully composable — and power both B2C and B2B storefronts from a single back end, without compromise. Design visually with an advanced drag-and-drop editor or go deeper with full API and code access, convert more with an optimized one-page checkout, and get paid your way with 20+ embedded payment providers and 130+ payment solutions — with no extra fees.

Pros

  • Ease of Use
  • Customer Support
  • Easy Integration
  • Product Management
  • Easy Setup
  • Customer Service