G2 Vendor Directory

ShipWorks vs. FedEx Ship Manager

A side-by-side comparison based on G2 review data.

MetricShipWorks

by ShipStation Global

FedEx Ship Manager

by FedEx

Overall rating4.34.4
Review count1290
Ease of use9.39.0
Ease of setup9.18.9
Quality of support9.08.9
Meets requirements9.49.3
NPS5064.772727
Small Business75.0%62.9%
Mid-Market25.0%21.3%
Enterprise0.0%15.7%
Total page views64231
Total LLM citations113523

ShipWorks

ShipWorks is a shipping management software designed for high-volume shippers looking to grow their revenue with faster processing and their bottom line with fulfillment insights. Its unique hybrid architecture allows users to harness the speed, reliability, and redundancy of a desktop and the flexibility and usability of the cloud. The desktop client offers limitless customization options to create a workflow that works for your team.

Pros

    FedEx Ship Manager

    Use the power of the internet to make shipping simple anytime, anywhere — even when you're away from the office. All you need is internet access, an inkjet or laser printer, and a FedEx account number to ship on fedex.com. And since any employee with internet access can use FedEx Ship Manager at fedex.com, you can increase efficiency in your organization by allowing employees to manage their own shipments. Ship a package now.

    Pros

    • Customer Experience
    • Functionality
    • Centralized Management
    • Efficiency Improvement
    • Tracking
    • Cost Saving