ServiceTeam ITSM vs. Wavity Help and Service Desk
A side-by-side comparison based on G2 review data.
| Metric | ServiceTeam ITSM | Wavity Help and Service Desk |
|---|---|---|
| Overall rating | 3.9 | 4.9 |
| Review count | 18 | 37 |
| Ease of use | 8.2 | 9.9 |
| Ease of setup | 7.3 | 9.9 |
| Quality of support | 8.7 | 9.9 |
| Meets requirements | 8.0 | 9.9 |
| NPS | 22.222222 | 97.222222 |
| Small Business | 29.4% | 16.7% |
| Mid-Market | 47.1% | 72.2% |
| Enterprise | 23.5% | 11.1% |
| Total page views | 185 | 195 |
| Total LLM citations | 217 | 204 |
ServiceTeam ITSM
The ServiceTeam ITSM Power App delivers modern and cost-effective ITSM for Microsoft Customers. Native to the Microsoft ecosystem, ServiceTeam ITSM provides ITIL-aligned ITSM capabilities, directly taking advantage of the Power Platform, Dynamics 365, Microsoft 365, Azure, Power BI and Teams to maximize investments in Microsoft technologies and deliver a highly secure, scalable, and flexible ITSM solution. ServiceTeam ITSM is comprised of two editions, Professional and Enterprise, plus a ServiceTeam ITAM add on.
- Features
- Customer Support
- Ease of Use
- User Interface
- Incident Management
- Intuitive
Wavity Help and Service Desk
Wavity’s Modern, Easy to Use, Maintain and Operate Help and Service Desk Solution can be used by Organizations of all sizes – whether you are a small organization using spreadsheets and ad-hoc homegrown solutions or solutions from the big guys. It is particularly well suited for Business Process Outsourcing (BPO) organizations since it offers the ability to offer the unique functionality needed by each customer and is cost effective. This is made possible by our Zero Code Application Designer and wBots – our RPA (Robotic Powered Automation) tools.
- Customizability
- Ease of Use
- Intuitive
- Automation
- Customization
- Automated Responses