ServiceTeam ITSM vs. SAP Solution Manager
A side-by-side comparison based on G2 review data.
| Metric | ServiceTeam ITSM | SAP Solution Manager |
|---|---|---|
| Overall rating | 3.9 | 3.9 |
| Review count | 18 | 15 |
| Ease of use | 8.2 | 7.1 |
| Ease of setup | 7.3 | 8.1 |
| Quality of support | 8.7 | 7.4 |
| Meets requirements | 8.0 | 8.7 |
| NPS | 22.222222 | 9.090909 |
| Small Business | 29.4% | 6.7% |
| Mid-Market | 47.1% | 26.7% |
| Enterprise | 23.5% | 66.7% |
| Total page views | 185 | 120 |
| Total LLM citations | 217 | 170 |
ServiceTeam ITSM
The ServiceTeam ITSM Power App delivers modern and cost-effective ITSM for Microsoft Customers. Native to the Microsoft ecosystem, ServiceTeam ITSM provides ITIL-aligned ITSM capabilities, directly taking advantage of the Power Platform, Dynamics 365, Microsoft 365, Azure, Power BI and Teams to maximize investments in Microsoft technologies and deliver a highly secure, scalable, and flexible ITSM solution. ServiceTeam ITSM is comprised of two editions, Professional and Enterprise, plus a ServiceTeam ITAM add on.
- Features
- Customer Support
- Ease of Use
- User Interface
- Incident Management
- Intuitive
SAP Solution Manager
SAP Solution Manager is a state-of-the-art management platform to derive maximum value from your SAP solution. It is included in your support engagement with SAP.