ServiceTeam ITSM vs. Motadata ServiceOps
A side-by-side comparison based on G2 review data.
| Metric | ServiceTeam ITSM | Motadata ServiceOps |
|---|---|---|
| Overall rating | 3.9 | 4.5 |
| Review count | 18 | 47 |
| Ease of use | 8.2 | 9.4 |
| Ease of setup | 7.3 | 9.3 |
| Quality of support | 8.7 | 9.6 |
| Meets requirements | 8.0 | 9.3 |
| NPS | 22.222222 | 73.333333 |
| Small Business | 29.4% | 12.8% |
| Mid-Market | 47.1% | 63.8% |
| Enterprise | 23.5% | 23.4% |
| Total page views | 185 | 644 |
| Total LLM citations | 217 | 212 |
ServiceTeam ITSM
The ServiceTeam ITSM Power App delivers modern and cost-effective ITSM for Microsoft Customers. Native to the Microsoft ecosystem, ServiceTeam ITSM provides ITIL-aligned ITSM capabilities, directly taking advantage of the Power Platform, Dynamics 365, Microsoft 365, Azure, Power BI and Teams to maximize investments in Microsoft technologies and deliver a highly secure, scalable, and flexible ITSM solution. ServiceTeam ITSM is comprised of two editions, Professional and Enterprise, plus a ServiceTeam ITAM add on.
- Features
- Customer Support
- Ease of Use
- User Interface
- Incident Management
- Intuitive
Motadata ServiceOps
Motadata ServiceOps is an AI-enabled, ITIL-aligned IT Service Management platform that helps organizations improve service delivery across people, processes, and technology. Built on DFIT (Deep Learning Framework for IT Operations), it brings IT service management, asset management, and patch management together in one unified suite, removing the need for third-party tools.
- Tracking
- Asset Management
- Tracking Changes
- Ease of Use
- Monitoring
- Simple