ServiceTeam ITSM vs. Kaseya BMS
A side-by-side comparison based on G2 review data.
| Metric | ServiceTeam ITSM | Kaseya BMS |
|---|---|---|
| Overall rating | 3.9 | 4.3 |
| Review count | 18 | 41 |
| Ease of use | 8.2 | 8.6 |
| Ease of setup | 7.3 | 8.4 |
| Quality of support | 8.7 | 8.1 |
| Meets requirements | 8.0 | 8.8 |
| NPS | 22.222222 | 60 |
| Small Business | 29.4% | 78.0% |
| Mid-Market | 47.1% | 19.5% |
| Enterprise | 23.5% | 2.4% |
| Total page views | 185 | 128 |
| Total LLM citations | 217 | 247 |
ServiceTeam ITSM
The ServiceTeam ITSM Power App delivers modern and cost-effective ITSM for Microsoft Customers. Native to the Microsoft ecosystem, ServiceTeam ITSM provides ITIL-aligned ITSM capabilities, directly taking advantage of the Power Platform, Dynamics 365, Microsoft 365, Azure, Power BI and Teams to maximize investments in Microsoft technologies and deliver a highly secure, scalable, and flexible ITSM solution. ServiceTeam ITSM is comprised of two editions, Professional and Enterprise, plus a ServiceTeam ITAM add on.
- Features
- Customer Support
- Ease of Use
- User Interface
- Incident Management
- Intuitive
Kaseya BMS
Kaseya BMS is a next-generation business management solution that was built specifically to help MSPs spend more time selling and delivering services, and less time on non-revenue-generating tasks like billing and project management. BMS’s scalable, open, cloud-based architecture means you can: Define & deploy new services rapidly Manage client IT projects effectively Monitor service delivery with 360o visibility
- Efficiency
- Automation
- Ticket Management
- Ease of Use
- Simple
- Integrations