ServiceTeam ITSM vs. IBM Maximo IT
A side-by-side comparison based on G2 review data.
| Metric | ServiceTeam ITSM | IBM Maximo IT |
|---|---|---|
| Overall rating | 3.9 | 4.2 |
| Review count | 18 | 18 |
| Ease of use | 8.2 | 8.5 |
| Ease of setup | 7.3 | 8.1 |
| Quality of support | 8.7 | 8.7 |
| Meets requirements | 8.0 | 9.0 |
| NPS | 22.222222 | 52.941176 |
| Small Business | 29.4% | 33.3% |
| Mid-Market | 47.1% | 44.4% |
| Enterprise | 23.5% | 22.2% |
| Total page views | 185 | 208 |
| Total LLM citations | 217 | 1,741 |
ServiceTeam ITSM
The ServiceTeam ITSM Power App delivers modern and cost-effective ITSM for Microsoft Customers. Native to the Microsoft ecosystem, ServiceTeam ITSM provides ITIL-aligned ITSM capabilities, directly taking advantage of the Power Platform, Dynamics 365, Microsoft 365, Azure, Power BI and Teams to maximize investments in Microsoft technologies and deliver a highly secure, scalable, and flexible ITSM solution. ServiceTeam ITSM is comprised of two editions, Professional and Enterprise, plus a ServiceTeam ITAM add on.
- Features
- Customer Support
- Ease of Use
- User Interface
- Incident Management
- Intuitive
IBM Maximo IT
IBM Maximo IT enables unified IT Service and Asset Management. Dramatically improve Key Performance Indicators (KPIs) in service delivery, asset utilization, and rate of change in support of an efficient, high velocity business. The velocity of change often determines whether a business can maintain business competitive advantage and thrive. IT/OT Convergence Connected physical enterprise assets (IoT) are now part of the end-to-end IT systems.