ServiceTeam ITSM vs. HaloITSM
A side-by-side comparison based on G2 review data.
| Metric | ServiceTeam ITSM | HaloITSM |
|---|---|---|
| Overall rating | 3.9 | 4.8 |
| Review count | 18 | 22 |
| Ease of use | 8.2 | 9.8 |
| Ease of setup | 7.3 | 9.2 |
| Quality of support | 8.7 | 9.6 |
| Meets requirements | 8.0 | 9.5 |
| NPS | 22.222222 | 95.238095 |
| Small Business | 29.4% | 5.0% |
| Mid-Market | 47.1% | 55.0% |
| Enterprise | 23.5% | 40.0% |
| Total page views | 185 | 569 |
| Total LLM citations | 217 | 7,809 |
ServiceTeam ITSM
The ServiceTeam ITSM Power App delivers modern and cost-effective ITSM for Microsoft Customers. Native to the Microsoft ecosystem, ServiceTeam ITSM provides ITIL-aligned ITSM capabilities, directly taking advantage of the Power Platform, Dynamics 365, Microsoft 365, Azure, Power BI and Teams to maximize investments in Microsoft technologies and deliver a highly secure, scalable, and flexible ITSM solution. ServiceTeam ITSM is comprised of two editions, Professional and Enterprise, plus a ServiceTeam ITAM add on.
- Features
- Customer Support
- Ease of Use
- User Interface
- Incident Management
- Intuitive
HaloITSM
Halo is a low-code enterprise service management platform designed to streamline and automate cross-functional processes across IT, HR, Finance, Facilities and other business functions. Built on ITIL-aligned service management foundations and extended across the whole business, halo is used by more than 5000 organisations in over 100 countries. The platform provides incident, problem and change management, asset and configuration management via a built-in CMDB, and service request handling within a single centralisied platform.
- Ticket Management
- Simple
- Easy Setup
- Efficiency
- Setup Ease
- Ease of Use