G2 Vendor Directory

ServiceNow Security Operations vs. Palo Alto Networks Cortex XSOAR

A side-by-side comparison based on G2 review data.

MetricServiceNow Security Operations

by ServiceNow

Palo Alto Networks Cortex XSOAR

by Palo Alto Networks

Overall rating4.34.6
Review count8529
Ease of use8.58.9
Ease of setup8.19.0
Quality of support8.68.7
Meets requirements8.99.0
NPS54.87804975.862069
Small Business16.9%17.2%
Mid-Market23.4%31.0%
Enterprise59.7%51.7%
Total page views593224
Total LLM citations2,4002,637

ServiceNow Security Operations

ServiceNow Security Operations is a sophisticated software solution designed to enhance threat and vulnerability management as well as incident response for organizations. By leveraging artificial intelligence, this platform empowers security teams to operate more efficiently and effectively, allowing for streamlined collaboration across IT, security, and risk management departments. The primary goal of ServiceNow Security Operations is to simplify complex security processes while minimizing risks associated with cybersecurity threats.

Pros

  • Integration Capabilities
  • Integration Support
  • Integrations
  • Ease of Use
  • Incident Management
  • Workflow Management

Palo Alto Networks Cortex XSOAR

Palo Alto Networks' Cortex XSOAR is a comprehensive Security Orchestration, Automation, and Response (SOAR) platform designed to streamline and enhance security operations. By integrating automation, case management, real-time collaboration, and threat intelligence management, Cortex XSOAR empowers security teams to respond to incidents more efficiently and effectively. Key Features and Functionality: - Process Standardization and Automation: Cortex XSOAR offers over 270 out-of-the-box playbooks, enabling the automation of numerous security use cases.

Pros

  • Incident Management
  • User Interface
  • Automation
  • Integration Support
  • Easy Integrations
  • Integrations