G2 Vendor Directory

ServiceNow Security Operations vs. Barracuda Incident Response

A side-by-side comparison based on G2 review data.

MetricServiceNow Security Operations

by ServiceNow

Barracuda Incident Response

by Barracuda

Overall rating4.34.5
Review count8516
Ease of use8.59.7
Ease of setup8.19.7
Quality of support8.69.5
Meets requirements8.99.3
NPS54.87804975
Small Business16.9%25.0%
Mid-Market23.4%50.0%
Enterprise59.7%25.0%
Total page views593182
Total LLM citations2,400242

ServiceNow Security Operations

ServiceNow Security Operations is a sophisticated software solution designed to enhance threat and vulnerability management as well as incident response for organizations. By leveraging artificial intelligence, this platform empowers security teams to operate more efficiently and effectively, allowing for streamlined collaboration across IT, security, and risk management departments. The primary goal of ServiceNow Security Operations is to simplify complex security processes while minimizing risks associated with cybersecurity threats.

Pros

  • Integration Capabilities
  • Integration Support
  • Integrations
  • Ease of Use
  • Incident Management
  • Workflow Management

Barracuda Incident Response

No email defense technology can protect against increasingly advanced email threats 100 percent of the time. Some advanced social engineering attacks like business email compromise will reach users’ mailboxes. And when they do, you need to respond quickly and accurately to minimize the scope and severity of damage. Barracuda Incident Response lets you respond to threats quickly and effectively, by automating investigative workflows and enabling direct removal of malicious emails

Pros

  • Email Security
  • Security
  • Features
  • Threat Detection
  • Incident Management
  • Cybersecurity