Barracuda Incident Response
16
Reviews
4.5
Star rating
#9
Rank in Security Orchestration, Automation, and Response (SOAR)
Pros and cons
Pros
- Email Security
- Security
- Features
- Threat Detection
- Incident Management
- Cybersecurity
Cons
- Email Management
Traffic & LLM citations
Source: G2 review data
Losing to
Key stats
—
75
Mid-Market
2
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 25.0% |
| Mid-Market | 50.0% |
| Enterprise | 25.0% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2026 Q1 | 2 | 4.8 |
Satisfaction ratings
Ease of Use9.7
Ease of Setup9.7
Quality of Support9.5
Meets Requirements9.3
What reviewers say
Instant Email Threat Removal That Makes a Big Difference
4.5
“The fact that I can remove an email threat instantly, instead of having to deal with a bigger threat.”
Amazing product
5.0
“I love that i can search for any email in a users mailbox from the last 30 days and then completely remove it from everyone that has it.”
The importance of workflows
5.0
“It is difficult to view each incident that is created, sure searching for similar messages is extremely helpful but I've found that creating automated workflows is extremely helpful in this process. A few months ago we started receiving a lot of campaigns with falsified MFA reque”