G2 Vendor Directory

ServiceNow IT Asset Management vs. Motadata ServiceOps

A side-by-side comparison based on G2 review data.

MetricServiceNow IT Asset Management

by ServiceNow

Motadata ServiceOps

by Mindarray Systems

Overall rating4.34.5
Review count55147
Ease of use8.59.4
Ease of setup8.19.3
Quality of support8.79.6
Meets requirements9.09.3
NPS51.20147973.333333
Small Business8.9%12.8%
Mid-Market24.4%63.8%
Enterprise66.7%23.4%
Total page views2,814644
Total LLM citations6,973212

ServiceNow IT Asset Management

Visibility into all your IT assets should not be as difficult as most find it to be. Spreadsheets and standalone tools are no match for the complexity of today’s IT asset landscape spanning software, hardware, cloud and AI services. ServiceNow ITAM is your solution for the complete asset lifecycle for all IT assets. Asset Managers can be overwhelmed with requests and monotonous activities. Automate tasks from procurement to end-of-life actions with help from ServiceNow AI Agents. Build reliable asset data, like contracts, costs and compliance while using the power of the CMDB.

Pros

  • Asset Management
  • Ease of Use
  • Integrations
  • Tracking
  • Features
  • Automation

Motadata ServiceOps

Motadata ServiceOps is an AI-enabled, ITIL-aligned IT Service Management platform that helps organizations improve service delivery across people, processes, and technology. Built on DFIT (Deep Learning Framework for IT Operations), it brings IT service management, asset management, and patch management together in one unified suite, removing the need for third-party tools.

Pros

  • Tracking
  • Asset Management
  • Tracking Changes
  • Ease of Use
  • Monitoring
  • Simple