G2 Vendor Directory

ServiceNow IT Asset Management vs. LogMeIn Resolve

A side-by-side comparison based on G2 review data.

MetricServiceNow IT Asset Management

by ServiceNow

LogMeIn Resolve

by GoTo

Overall rating4.34.3
Review count551474
Ease of use8.59.1
Ease of setup8.19.0
Quality of support8.78.9
Meets requirements9.09.1
NPS51.20147955.201699
Small Business8.9%35.5%
Mid-Market24.4%43.1%
Enterprise66.7%21.4%
Total page views2,8141,211
Total LLM citations6,9735,616

ServiceNow IT Asset Management

Visibility into all your IT assets should not be as difficult as most find it to be. Spreadsheets and standalone tools are no match for the complexity of today’s IT asset landscape spanning software, hardware, cloud and AI services. ServiceNow ITAM is your solution for the complete asset lifecycle for all IT assets. Asset Managers can be overwhelmed with requests and monotonous activities. Automate tasks from procurement to end-of-life actions with help from ServiceNow AI Agents. Build reliable asset data, like contracts, costs and compliance while using the power of the CMDB.

Pros

  • Asset Management
  • Ease of Use
  • Integrations
  • Tracking
  • Features
  • Automation

LogMeIn Resolve

LogMeIn Resolve is a unified endpoint management (UEM) platform that helps IT teams and managed service providers (MSPs) centrally manage, secure, and support every device across their organization — from a single intelligent console, without the complexity of disconnected tools. Designed for IT professionals facing growing device diversity, escalating security demands, and relentless pressure to do more with less, Resolve combines proactive endpoint management with AI-driven automation to shift IT from constant firefighting to predictive, outcome-driven support.

Pros

  • Ease of Use
  • Remote Control
  • Remote Access
  • Remote Support
  • Customer Support
  • Features