G2 Vendor Directory

ServiceNow IT Asset Management vs. IT Glue

A side-by-side comparison based on G2 review data.

MetricServiceNow IT Asset Management

by ServiceNow

IT Glue

by Kaseya

Overall rating4.34.6
Review count551726
Ease of use8.59.2
Ease of setup8.18.9
Quality of support8.78.9
Meets requirements9.09.3
NPS51.20147976.827586
Small Business8.9%71.5%
Mid-Market24.4%25.6%
Enterprise66.7%2.9%
Total page views2,8141,344
Total LLM citations6,9739,255

ServiceNow IT Asset Management

Visibility into all your IT assets should not be as difficult as most find it to be. Spreadsheets and standalone tools are no match for the complexity of today’s IT asset landscape spanning software, hardware, cloud and AI services. ServiceNow ITAM is your solution for the complete asset lifecycle for all IT assets. Asset Managers can be overwhelmed with requests and monotonous activities. Automate tasks from procurement to end-of-life actions with help from ServiceNow AI Agents. Build reliable asset data, like contracts, costs and compliance while using the power of the CMDB.

Pros

  • Asset Management
  • Ease of Use
  • Integrations
  • Tracking
  • Features
  • Automation

IT Glue

IT Glue is the first documentation platform specifically built for the needs of IT professionals. With IT Glue, your team will have IT asset, vendor and software information, along with passwords, contacts and SOPs, all in a single pane of glass. Documentation can be linked to the others, making for a seamless experience, where your team has everything, they need at their fingertips, without having to toggle between applications. IT Glue is trusted by IT teams in over 16,000 organizations across 70+ countries.

Pros

  • Ease of Use
  • Document Management
  • Integrations
  • Organization
  • Easy Integrations
  • Password Management