G2 Vendor Directory

ServiceNow EmployeeWorks vs. Resolve

A side-by-side comparison based on G2 review data.

MetricServiceNow EmployeeWorks

by ServiceNow

Resolve

by Resolve

Overall rating4.44.6
Review count16747
Ease of use9.19.2
Ease of setup8.48.8
Quality of support8.89.4
Meets requirements8.59.2
NPS56.33802874.468085
Small Business15.4%10.6%
Mid-Market16.1%34.0%
Enterprise68.5%55.3%
Total page views1,317329
Total LLM citations7231,352

ServiceNow EmployeeWorks

Moveworks unifies every business system with natural language, giving employees one place to go to find information, automate tasks, and be more productive, increasing employee efficiency and satisfaction by streamlining everyday tasks. Powered by a pioneering agentic AI infrastructure that leverages the world’s most advanced LLMs and our proprietary MoveLM models, Moveworks understands employee requests, devises intelligent plans, and executes actions to complete tasks across application boundaries in over 100 languages.

Pros

  • Efficiency
  • Ease of Use
  • Innovation
  • AI Integration
  • Time-Saving
  • Efficiency Improvement

Resolve

Resolve is creating the future of agentic automation and orchestration for IT teams to drive resilience, agility, and innovation across the business. The Resolve platform gives IT and network operations teams time back to focus on strategic priorities with automation and orchestration capabilities that reduce alert noise by up to 80%, resolve incidents in minutes instead of hours, and scale operations efficiently. Forward-thinking global enterprises trust Resolve to drive operational efficiency and scale autonomous IT and network operations. Learn more at resolve.io.

Pros

  • Productivity Improvement
  • Customer Support
  • Efficiency
  • Customer Engagement
  • Issue Resolution
  • Low Code