ServiceNow EmployeeWorks vs. Guru
A side-by-side comparison based on G2 review data.
| Metric | ServiceNow EmployeeWorks | Guru |
|---|---|---|
| Overall rating | 4.4 | 4.7 |
| Review count | 167 | 2,343 |
| Ease of use | 9.1 | 9.4 |
| Ease of setup | 8.4 | 9.4 |
| Quality of support | 8.8 | 9.5 |
| Meets requirements | 8.5 | 9.4 |
| NPS | 56.338028 | 82.835821 |
| Small Business | 15.4% | 13.9% |
| Mid-Market | 16.1% | 56.6% |
| Enterprise | 68.5% | 29.5% |
| Total page views | 1,317 | 6,409 |
| Total LLM citations | 723 | 35,704 |
ServiceNow EmployeeWorks
Moveworks unifies every business system with natural language, giving employees one place to go to find information, automate tasks, and be more productive, increasing employee efficiency and satisfaction by streamlining everyday tasks. Powered by a pioneering agentic AI infrastructure that leverages the world’s most advanced LLMs and our proprietary MoveLM models, Moveworks understands employee requests, devises intelligent plans, and executes actions to complete tasks across application boundaries in over 100 languages.
- Efficiency
- Ease of Use
- Innovation
- AI Integration
- Time-Saving
- Efficiency Improvement
Guru
Guru is the AI Source of Truth for your company—an AI knowledge platform that connects everything your teams know, makes it accessible everywhere you work, and keeps it accurate automatically. Guru unifies your company’s apps, chats, and docs into one governed knowledge layer, delivering cited, permission-aware answers, chat, and research across Slack, Teams, your browser, or even other AIs like ChatGPT and Claude. Every answer is grounded in verified knowledge, with built-in verification and lineage to ensure trust, compliance, and confidence at scale. Connect your knowledge.
- Ease of Use
- Helpful
- Comprehensive Information
- Easy Access
- Information Accuracy
- Efficiency