G2 Vendor Directory

Service Pro® Software vs. ServiceMax

A side-by-side comparison based on G2 review data.

MetricService Pro® Software

by MSI Data

ServiceMax

by PTC

Overall rating4.44.2
Review count22143
Ease of use8.78.6
Ease of setup7.68.4
Quality of support8.78.3
Meets requirements7.98.7
NPS54.54545545.714286
Small Business13.6%25.4%
Mid-Market77.3%39.9%
Enterprise9.1%34.8%
Total page views135477
Total LLM citations2324,106

Service Pro® Software

Service Pro by MSI Data is an end-to-end, cloud-based field service management suite for automating field service work, including repair, preventive maintenance, installations, and inspections. Maximize the profitability of your field service operations with Service Pro by MSI Data. Give your service technicians the access and information they need to get work orders done right, the first time. Easily schedule, dispatch, and equip your field service technicians with a true mobile app that allows visual and written documentation of tasks and time even when offline.

Pros

    ServiceMax

    ServiceMax, a PTC technology, maximizes the lifecycle and value of critical assets and machines. ServiceMax keeps the world running with asset-centric field service management software. As a recognized leader in this space, ServiceMax mobile apps and cloud-based software provide a complete view of assets to field service teams. ServiceMax customers can optimize service operations by better managing the complexities of service, support faster growth, and run more profitable, outcome-centric businesses.

    Pros

    • Easy Communication
    • Ease of Use
    • Communication
    • Scheduling Management
    • Security
    • Easy Access