G2 Vendor Directory

ScreenConnect vs. Zoho Lens

A side-by-side comparison based on G2 review data.

MetricScreenConnect

by ConnectWise

Zoho Lens

by Zoho

Overall rating4.74.7
Review count52022
Ease of use9.49.1
Ease of setup9.19.3
Quality of support9.09.5
Meets requirements9.49.3
NPS80.04073377.272727
Small Business66.5%22.7%
Mid-Market30.2%59.1%
Enterprise3.3%18.2%
Total page views62173
Total LLM citations4,745133

ScreenConnect

ScreenConnect delivers fast, flexible, and secure remote desktop and mobile support solutions for every industry and need. With ScreenConnect, IT teams can raise the bar for remote support and reduce customer downtime through on-demand access to desktops, mobile devices, and more. No matter where you work, how you work, and who you work for, ScreenConnect helps you serve customers securely, silently, and seamlessly.

Pros

  • Remote Work
  • Reliability
  • Ease of Use
  • Remote Access
  • Easy Communication
  • Connection Speed

Zoho Lens

Zoho Lens is cloud-based software that allows technicians to provide real-time remote assistance to customers using a smartphone camera or smart glass at the remote end using augmented reality through features like AR annotation, text chat, and VoIP. You can start assisting your customers instantly or schedule a session at a mutually convenient time.

Pros