G2 Vendor Directory

SAP Solution Manager vs. Remote Monitoring and Management

A side-by-side comparison based on G2 review data.

MetricSAP Solution Manager

by SAP

Remote Monitoring and Management

by Atera

Overall rating3.94.6
Review count151,284
Ease of use7.19.3
Ease of setup8.19.3
Quality of support7.49.1
Meets requirements8.78.9
NPS9.09090977.111287
Small Business6.7%55.7%
Mid-Market26.7%30.8%
Enterprise66.7%13.5%
Total page views1208,817
Total LLM citations170811

SAP Solution Manager

SAP Solution Manager is a state-of-the-art management platform to derive maximum value from your SAP solution. It is included in your support engagement with SAP.

Pros

    Remote Monitoring and Management

    Atera is defining the category of Autonomous IT, where AI agents resolve technical incidents end to end, without a technician in the loop. Atera's AI-native IT management platform consolidates RMM, helpdesk, ticketing, advanced reporting, and automation, empowering IT teams and MSPs to manage and protect infrastructure, automate tasks, and boost service quality by reducing downtime and improving SLAs.

    Pros

    • Ease of Use
    • Features
    • Automation
    • Efficiency
    • Remote Access
    • Monitoring