G2 Vendor Directory

SAP Solution Manager vs. Ivanti ITSM

A side-by-side comparison based on G2 review data.

MetricSAP Solution Manager

by SAP

Ivanti ITSM

by Ivanti

Overall rating3.94.0
Review count15324
Ease of use7.18.1
Ease of setup8.17.4
Quality of support7.48.1
Meets requirements8.78.6
NPS9.09090930.744337
Small Business6.7%14.7%
Mid-Market26.7%33.2%
Enterprise66.7%52.0%
Total page views1201,039
Total LLM citations170153

SAP Solution Manager

SAP Solution Manager is a state-of-the-art management platform to derive maximum value from your SAP solution. It is included in your support engagement with SAP.

Pros

    Ivanti ITSM

    Ivanti Neurons for ITSM delivers modern, AI‑powered service management that transforms how organizations operate. By combining intelligent automation, predictive insights, and unified IT and security workflows, it accelerates resolutions, enhances productivity, and reduces operational risk. With capabilities that span discovery, incident and request management, automated task orchestration, and real‑time performance measurement, Ivanti Neurons for ITSM helps teams streamline processes, improve user experiences, and achieve meaningful IT and business outcomes, from lowering costs and expanding

    Pros

    • Customization
    • Integrations
    • Customizability
    • Flexibility
    • Reporting
    • Setup Ease