SAP Solution Manager vs. HaloITSM
A side-by-side comparison based on G2 review data.
| Metric | SAP Solution Manager | HaloITSM |
|---|---|---|
| Overall rating | 3.9 | 4.8 |
| Review count | 15 | 22 |
| Ease of use | 7.1 | 9.8 |
| Ease of setup | 8.1 | 9.2 |
| Quality of support | 7.4 | 9.6 |
| Meets requirements | 8.7 | 9.5 |
| NPS | 9.090909 | 95.238095 |
| Small Business | 6.7% | 5.0% |
| Mid-Market | 26.7% | 55.0% |
| Enterprise | 66.7% | 40.0% |
| Total page views | 120 | 569 |
| Total LLM citations | 170 | 7,809 |
SAP Solution Manager
SAP Solution Manager is a state-of-the-art management platform to derive maximum value from your SAP solution. It is included in your support engagement with SAP.
HaloITSM
Halo is a low-code enterprise service management platform designed to streamline and automate cross-functional processes across IT, HR, Finance, Facilities and other business functions. Built on ITIL-aligned service management foundations and extended across the whole business, halo is used by more than 5000 organisations in over 100 countries. The platform provides incident, problem and change management, asset and configuration management via a built-in CMDB, and service request handling within a single centralisied platform.
- Ticket Management
- Simple
- Easy Setup
- Efficiency
- Setup Ease
- Ease of Use