G2 Vendor Directory

SAP Solution Manager vs. EasyVista Service Manager

A side-by-side comparison based on G2 review data.

MetricSAP Solution Manager

by SAP

EasyVista Service Manager

by EasyVista

Overall rating3.94.0
Review count15102
Ease of use7.17.6
Ease of setup8.17.8
Quality of support7.48.1
Meets requirements8.78.4
NPS9.09090927.835052
Small Business6.7%8.8%
Mid-Market26.7%30.4%
Enterprise66.7%60.8%
Total page views120319
Total LLM citations1701,644

SAP Solution Manager

SAP Solution Manager is a state-of-the-art management platform to derive maximum value from your SAP solution. It is included in your support engagement with SAP.

Pros

    EasyVista Service Manager

    EasyVista Service Manager is a proven ITSM solution with the sophistication to support the most complex ITIL requirements but with the simplicity, agility, and mobility required to make ITSM easy to use and easy to deliver. Reduce ITSM costs by up to 50% with codeless configuration, smart automation, and out-of-the-box ITIL processes. Get the enterprise features you need to run IT like a business, including multilingual support, IT Asset and Financial Management, and advanced reporting analytics.

    Pros

    • Integrations
    • Flexibility
    • Implementation Ease
    • Ease of Use
    • Customizability
    • Customer Support