G2 Vendor Directory

SAP Solution Manager vs. Autotask

A side-by-side comparison based on G2 review data.

MetricSAP Solution Manager

by SAP

Autotask

by Kaseya

Overall rating3.94.3
Review count15641
Ease of use7.18.2
Ease of setup8.17.7
Quality of support7.48.4
Meets requirements8.78.7
NPS9.09090951.424051
Small Business6.7%70.0%
Mid-Market26.7%27.1%
Enterprise66.7%2.9%
Total page views1201,343
Total LLM citations1706,503

SAP Solution Manager

SAP Solution Manager is a state-of-the-art management platform to derive maximum value from your SAP solution. It is included in your support engagement with SAP.

Pros

    Autotask

    Autotask is the intelligent, unified PSA platform that powers high-performing MSP operations. It connects tickets, time, projects, contracts and billing in one seamless workflow — eliminating manual effort, reducing technician friction and ensuring every billable hour is captured automatically. With built-in automation and real-time visibility, Autotask streamlines service delivery, improves profitability and turns operational data into actionable dashboards that drive accountability and demonstrate value.

    Pros

    • Ease of Use
    • Integrations
    • Ticket Management
    • Automation
    • Efficiency
    • Easy Integrations