G2 Vendor Directory

SAP Sales Cloud vs. Zoho CRM

A side-by-side comparison based on G2 review data.

MetricSAP Sales Cloud

by SAP

Zoho CRM

by Zoho

Overall rating4.24.1
Review count1,0032,956
Ease of use8.28.5
Ease of setup8.38.3
Quality of support8.58.0
Meets requirements8.78.6
NPS44.17040438.596491
Small Business19.7%61.6%
Mid-Market35.7%32.3%
Enterprise44.6%6.1%
Total page views1,7798,329
Total LLM citations17,749129,821

SAP Sales Cloud

SAP Sales Cloud is a cutting-edge sales automation platform / CRM that helps organizations make intelligent selling simple, through connection, insight, and adaptability. Leveraging SAP Sales Cloud, organizations can connect and optimize sales processes. Connect data and sales processes: Unite data, processes, and people to deliver effective sales engagements that drive revenue and customer loyalty Leverage insight to accelerate sales: Guide sales actions through intelligent recommendations that remove guesswork and help sellers focus on the right business Adapt and capture new

Pros

  • Ease of Use
  • Integrations
  • Integration
  • Lead Management
  • Analytics
  • Reporting

Zoho CRM

Zoho CRM is a cloud-based 360° customer relationship management tool that caters to business needs of mid-scale businesses to large-scale enterprises. Key features include contact management, sales funnels, pipeline management, workflow automation, AI-powered conversational assistant, task management, managing marketing campaigns, sales forecasting, customer support & service, inventory management, reporting & analytics, and seamlessly integrating with 500+ popular business apps in a single business system.

Pros

  • Ease of Use
  • Features
  • Integrations
  • Lead Management
  • Easy Integrations
  • Helpful