SAP Sales Cloud vs. Zoho CRM
A side-by-side comparison based on G2 review data.
| Metric | SAP Sales Cloud | Zoho CRM |
|---|---|---|
| Overall rating | 4.2 | 4.1 |
| Review count | 1,003 | 2,956 |
| Ease of use | 8.2 | 8.5 |
| Ease of setup | 8.3 | 8.3 |
| Quality of support | 8.5 | 8.0 |
| Meets requirements | 8.7 | 8.6 |
| NPS | 44.170404 | 38.596491 |
| Small Business | 19.7% | 61.6% |
| Mid-Market | 35.7% | 32.3% |
| Enterprise | 44.6% | 6.1% |
| Total page views | 1,779 | 8,329 |
| Total LLM citations | 17,749 | 129,821 |
SAP Sales Cloud
SAP Sales Cloud is a cutting-edge sales automation platform / CRM that helps organizations make intelligent selling simple, through connection, insight, and adaptability. Leveraging SAP Sales Cloud, organizations can connect and optimize sales processes. Connect data and sales processes: Unite data, processes, and people to deliver effective sales engagements that drive revenue and customer loyalty Leverage insight to accelerate sales: Guide sales actions through intelligent recommendations that remove guesswork and help sellers focus on the right business Adapt and capture new
- Ease of Use
- Integrations
- Integration
- Lead Management
- Analytics
- Reporting
Zoho CRM
Zoho CRM is a cloud-based 360° customer relationship management tool that caters to business needs of mid-scale businesses to large-scale enterprises. Key features include contact management, sales funnels, pipeline management, workflow automation, AI-powered conversational assistant, task management, managing marketing campaigns, sales forecasting, customer support & service, inventory management, reporting & analytics, and seamlessly integrating with 500+ popular business apps in a single business system.
- Ease of Use
- Features
- Integrations
- Lead Management
- Easy Integrations
- Helpful