SAP Sales Cloud vs. Backstory
A side-by-side comparison based on G2 review data.
| Metric | SAP Sales Cloud | Backstory |
|---|---|---|
| Overall rating | 4.2 | 4.5 |
| Review count | 1,003 | 630 |
| Ease of use | 8.2 | 9.0 |
| Ease of setup | 8.3 | 8.6 |
| Quality of support | 8.5 | 9.2 |
| Meets requirements | 8.7 | 8.9 |
| NPS | 44.170404 | 67.710049 |
| Small Business | 19.7% | 10.7% |
| Mid-Market | 35.7% | 35.0% |
| Enterprise | 44.6% | 54.4% |
| Total page views | 1,779 | 1,018 |
| Total LLM citations | 17,749 | 2,775 |
SAP Sales Cloud
SAP Sales Cloud is a cutting-edge sales automation platform / CRM that helps organizations make intelligent selling simple, through connection, insight, and adaptability. Leveraging SAP Sales Cloud, organizations can connect and optimize sales processes. Connect data and sales processes: Unite data, processes, and people to deliver effective sales engagements that drive revenue and customer loyalty Leverage insight to accelerate sales: Guide sales actions through intelligent recommendations that remove guesswork and help sellers focus on the right business Adapt and capture new
- Ease of Use
- Integrations
- Integration
- Lead Management
- Analytics
- Reporting
Backstory
Backstory (formerly People.ai) is the Revenue Answers Platform for GTM leaders. Revenue leaders ask the same questions every day: Is this deal real? Where's my risk? What do I focus on next? Backstory gives you straight answers - grounded in 100% of actual revenue activity, not CRM guesses. With more than a decade of training AI models on billions of sales interactions, Backstory connects every signal to the right accounts and opportunities and delivers answers where you already work - whether that's your CRM, Claude, Copilot, or other AI tools you already use.
- Helpful
- Customer Support
- Ease of Use
- Intuitive
- Easy Setup
- Customization