G2 Vendor Directory

SAP Sales Cloud vs. Dynamics 365 Sales

A side-by-side comparison based on G2 review data.

MetricSAP Sales Cloud

by SAP

Dynamics 365 Sales

by Microsoft

Overall rating4.23.8
Review count1,0031,624
Ease of use8.27.8
Ease of setup8.37.6
Quality of support8.57.9
Meets requirements8.78.3
NPS44.17040412.354949
Small Business19.7%30.6%
Mid-Market35.7%39.9%
Enterprise44.6%29.5%
Total page views1,7791,670
Total LLM citations17,74939,093

SAP Sales Cloud

SAP Sales Cloud is a cutting-edge sales automation platform / CRM that helps organizations make intelligent selling simple, through connection, insight, and adaptability. Leveraging SAP Sales Cloud, organizations can connect and optimize sales processes. Connect data and sales processes: Unite data, processes, and people to deliver effective sales engagements that drive revenue and customer loyalty Leverage insight to accelerate sales: Guide sales actions through intelligent recommendations that remove guesswork and help sellers focus on the right business Adapt and capture new

Pros

  • Ease of Use
  • Integrations
  • Integration
  • Lead Management
  • Analytics
  • Reporting

Dynamics 365 Sales

Microsoft Dynamics CRM is our customer relationship management (CRM) business solution that drives sales productivity and marketing effectiveness through social insights, business intelligence, and campaign management in the cloud, on-premises, or with a hybrid combination. Customer relationship management (CRM) can help reduce costs and increase profitability by organizing and automating business processes that nurture customer satisfaction and loyalty in the sales, marketing, and customer service fields.

Pros

  • Ease of Use
  • Integrations
  • Lead Management
  • Helpful
  • Customization
  • Automation