SAP Customer Identity and Access Management vs. WSO2 Identity Platform
A side-by-side comparison based on G2 review data.
| Metric | SAP Customer Identity and Access Management | WSO2 Identity Platform |
|---|---|---|
| Overall rating | 4.1 | 4.5 |
| Review count | 30 | 111 |
| Ease of use | 8.6 | 8.6 |
| Ease of setup | 7.3 | 8.4 |
| Quality of support | 8.7 | 8.8 |
| Meets requirements | 8.7 | 9.1 |
| NPS | 37.931034 | 73.831776 |
| Small Business | 20.0% | 22.0% |
| Mid-Market | 33.3% | 39.4% |
| Enterprise | 46.7% | 38.5% |
| Total page views | 178 | 360 |
| Total LLM citations | 188 | 996 |
SAP Customer Identity and Access Management
SAP CIAM for B2C is about creating relationships built on trust, security, and compliance. For the consumer, they receive an exceptional user experience, from frictionless authentication, engagement, and personalisation across every touchpoint, channel, and brand. For your business, leverage the unified customer identity to be used across your business, both front office and back office. Increase profitability and growth, at scale.
- Customer Support
- Helpful
- Ease of Use
- Learning
- Tools
- Security Protection
WSO2 Identity Platform
What is WSO2 Identity Platform? WSO2 Identity Platform is a unified, API-first suite designed to orchestrate identity for humans, applications, and autonomous AI agents. It provides a modular fabric for modern identity, allowing organizations to deploy the full platform or select specific capabilities to enhance their existing IAM stack. Managed identities within the suite now exceed one billion for more than 250 customers across global industries including financial services, healthcare, and government.
- Authentication
- Security
- Identity Management
- Ease of Use
- Single Sign-On
- SSO (Single Sign-On)