SAP Customer Identity and Access Management vs. Ping Identity
A side-by-side comparison based on G2 review data.
| Metric | SAP Customer Identity and Access Management | Ping Identity |
|---|---|---|
| Overall rating | 4.1 | 4.4 |
| Review count | 30 | 173 |
| Ease of use | 8.6 | 8.7 |
| Ease of setup | 7.3 | 8.4 |
| Quality of support | 8.7 | 8.4 |
| Meets requirements | 8.7 | 9.0 |
| NPS | 37.931034 | 61.585366 |
| Small Business | 20.0% | 8.1% |
| Mid-Market | 33.3% | 20.3% |
| Enterprise | 46.7% | 71.5% |
| Total page views | 178 | 1,513 |
| Total LLM citations | 188 | 12,024 |
SAP Customer Identity and Access Management
SAP CIAM for B2C is about creating relationships built on trust, security, and compliance. For the consumer, they receive an exceptional user experience, from frictionless authentication, engagement, and personalisation across every touchpoint, channel, and brand. For your business, leverage the unified customer identity to be used across your business, both front office and back office. Increase profitability and growth, at scale.
- Customer Support
- Helpful
- Ease of Use
- Learning
- Tools
- Security Protection
Ping Identity
The Ping Identity Platform is a comprehensive control plane that secures digital interactions across customers, workforce, partners, and AI agents. Trusted by a proven install base of the world’s largest enterprises, the platform guarantees high stability, resiliency, and uptime. It combines Core IdP Services with Universal Services to cover the entire identity lifecycle: Manage (lifecycle, relationship, and directory data), Access (SSO, MFA, passwordless, authorization, and JIT privileged access), Govern (access requests, reviews, and segregation of duties), Identify (verifiable credentials,
- Customer Management
- Ease of Use
- Integrations
- Sales
- Tools
- Team Collaboration