SAP Customer Identity and Access Management vs. Amazon Cognito
A side-by-side comparison based on G2 review data.
| Metric | SAP Customer Identity and Access Management | Amazon Cognito |
|---|---|---|
| Overall rating | 4.1 | 4.1 |
| Review count | 30 | 47 |
| Ease of use | 8.6 | 8.4 |
| Ease of setup | 7.3 | 8.7 |
| Quality of support | 8.7 | 7.8 |
| Meets requirements | 8.7 | 8.8 |
| NPS | 37.931034 | 45.652174 |
| Small Business | 20.0% | 50.0% |
| Mid-Market | 33.3% | 21.7% |
| Enterprise | 46.7% | 28.3% |
| Total page views | 178 | 228 |
| Total LLM citations | 188 | 880 |
SAP Customer Identity and Access Management
SAP CIAM for B2C is about creating relationships built on trust, security, and compliance. For the consumer, they receive an exceptional user experience, from frictionless authentication, engagement, and personalisation across every touchpoint, channel, and brand. For your business, leverage the unified customer identity to be used across your business, both front office and back office. Increase profitability and growth, at scale.
- Customer Support
- Helpful
- Ease of Use
- Learning
- Tools
- Security Protection
Amazon Cognito
Amazon Cognito is a developer-centric service that enables secure customer identity and access management (CIAM) for web and mobile applications. It allows developers to implement user sign-up, sign-in, and access control mechanisms swiftly, scaling to millions of users. Cognito supports authentication through social identity providers like Apple, Facebook, Google, and Amazon, as well as enterprise identity providers via SAML and OIDC.
- Customization
- Automation
- Customization Options
- Authentication
- Security Protection
- API Integration