G2 Vendor Directory

Amazon Cognito

by Amazon Web Services (AWS)

47

Reviews

4.1

Star rating

#7

Rank in Customer Identity and Access Management (CIAM)

Pros and cons

Pros

  • Customization
  • Automation
  • Customization Options
  • Authentication
  • Security Protection
  • API Integration

Cons

  • Update Issues
  • Complex Setup
  • Outdated Documentation
  • Expertise Requirement
  • Missing Features
  • Error Handling

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines for Amazon Cognito.

Page views and citations · Amazon Cognito

Source: G2 review data

Winning from

Based on reviewers who said they switched from another product.

Losing to

Based on reviewers of other products who said they switched from Amazon Cognito.

Key stats

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46

Small Business

1

Adoption by company size

SegmentShare of reviews
Small Business50.0%
Mid-Market21.7%
Enterprise28.3%

Quarterly history

QuarterReviewsStar rating
2024 Q415.0
2025 Q314.0
2026 Q314.5

Satisfaction ratings

Ease of Use8.4
Ease of Setup8.7
Quality of Support7.8
Meets Requirements8.8

What reviewers say

Amazon Cognito Simplifies Scalable Authentication with Powerful Standards Support

4.5

“Amazon Cognito significantly simplifies authentication and user identity management, so organizations don’t have to build and maintain their own authentication platform. I especially like how its User Pools and Identity Pools work together to support user registration and login, ”

Cloud BI Engineer

Start Securing with AWS

4.0

“It has several options to learn and adopt AWS Cloud, especially security, we can create different roles and assigns different level of access using policies and if a new member has been added we have to just assign him a role with one click and it's done.”

Software Engineer II

Amazon Cognito Review

4.5

“It is as easy as it can get, so easy to setup too. It is also highly scalable.”

Programmer Analyst