G2 Vendor Directory

SAP Customer Data Platform vs. Brevo

A side-by-side comparison based on G2 review data.

MetricSAP Customer Data Platform

by SAP

Brevo

by Brevo

Overall rating4.44.5
Review count562,772
Ease of use9.09.2
Ease of setup7.79.0
Quality of support8.88.9
Meets requirements9.39.0
NPS7073.371648
Small Business16.1%84.0%
Mid-Market37.5%12.7%
Enterprise46.4%3.4%
Total page views1255,408
Total LLM citations2550

SAP Customer Data Platform

SAP Customer Data Platform (CDP) is an enterprise-grade, cloud-native data management platform designed to unify customer data scattered across the front office (marketing, sales) and the back office (ERP, supply chain). By integrating transactional and operational data from SAP S/4HANA with interaction data, CDP creates a single, unified, and real-time customer profile.

Pros

  • Ease of Use
  • Analytics
  • Integrations
  • Simple
  • Collaboration

Brevo

Brevo is a CRM and marketing platform built in Europe, headquartered in Paris and used by over 600,000 businesses worldwide. With Brevo, you run email, SMS, WhatsApp, push and live chat from one account, with your contacts, deals and customer data in a built-in CRM. Brevo hosts customer data on servers in France and Germany, is ISO 27001 certified and works to GDPR standards. If your customers are in Europe, so is their data. Brevo is built for small and mid-sized teams with big plans and little time for complicated software.

Pros

  • Ease of Use
  • Features
  • Easy Setup
  • Email Marketing
  • Simple
  • Intuitive