G2 Vendor Directory

Sangoma Unified Communications Platform vs. Webex Calling

A side-by-side comparison based on G2 review data.

MetricSangoma Unified Communications Platform

by Sangoma

Webex Calling

by Cisco

Overall rating4.24.5
Review count252644
Ease of use8.79.3
Ease of setup8.49.0
Quality of support8.99.0
Meets requirements9.19.3
NPS45.83333371.935484
Small Business50.6%29.9%
Mid-Market47.0%40.5%
Enterprise2.4%29.6%
Total page views3571,093
Total LLM citations1,1974,592

Sangoma Unified Communications Platform

Sangoma’s Unified Communications (UC) platform is a fully integrated, in-house solution designed to empower businesses with essential communications tools — available in cloud, hybrid, or on-premises deployments. Built on over 40 years of engineering expertise, Sangoma delivers the control, flexibility, and reliability modern organizations need across industries like healthcare, retail, restaurants, education, hospitality, and manufacturing. At the heart of Sangoma’s UC offering is the Innovation Foundry, where continuous R&D drives the evolution of AI communications.

Pros

  • Ease of Use
  • Reliability
  • Business Tools
  • Communication
  • Call Quality
  • Customer Support

Webex Calling

Webex Calling is a premium, cloud-based phone system designed to meet the demands of modern, hybrid workforces. Built on the secure and reliable Cisco infrastructure, it provides a comprehensive enterprise-grade calling solution that replaces traditional on-premises PBX systems with a flexible, scalable, and AI-powered platform Key Features Enterprise-Grade Reliability: Benefit from Cisco’s industry-leading networking infrastructure, ensuring high-quality audio and consistent uptime for global teams.

Pros

  • Ease of Use
  • Reliability
  • Call Quality
  • Video Conferencing
  • Integrations
  • Features