G2 Vendor Directory

Sangoma Unified Communications Platform vs. JustCall

A side-by-side comparison based on G2 review data.

MetricSangoma Unified Communications Platform

by Sangoma

JustCall

by Saas Labs

Overall rating4.24.3
Review count2522,395
Ease of use8.79.0
Ease of setup8.48.9
Quality of support8.98.6
Meets requirements9.18.8
NPS45.83333351.754757
Small Business50.6%61.3%
Mid-Market47.0%31.7%
Enterprise2.4%7.0%
Total page views3576,012
Total LLM citations1,19728,488

Sangoma Unified Communications Platform

Sangoma’s Unified Communications (UC) platform is a fully integrated, in-house solution designed to empower businesses with essential communications tools — available in cloud, hybrid, or on-premises deployments. Built on over 40 years of engineering expertise, Sangoma delivers the control, flexibility, and reliability modern organizations need across industries like healthcare, retail, restaurants, education, hospitality, and manufacturing. At the heart of Sangoma’s UC offering is the Innovation Foundry, where continuous R&D drives the evolution of AI communications.

Pros

  • Ease of Use
  • Reliability
  • Business Tools
  • Communication
  • Call Quality
  • Customer Support

JustCall

JustCall is the only AI-powered business communication platform that brings calls, texts, email, and WhatsApp together in one place. It helps customer-facing teams work more efficiently, respond faster, and connect better with prospects and customers. 6,000+ businesses worldwide use JustCall to: - Manage all customer conversations from a single platform - Automate routine tasks and workflows - Get real-time AI insights to improve conversations - Ensure 24/7 coverage with inbound AI Voice Agents (outbound support coming soon) Key features: - Calling: Global phone numbers, inbound/outbound

Pros

  • Ease of Use
  • Features
  • Helpful
  • Call Management
  • Calling Features
  • Integrations