G2 Vendor Directory

Sangoma Unified Communications Platform vs. RingEX

A side-by-side comparison based on G2 review data.

MetricSangoma Unified Communications Platform

by Sangoma

RingEX

by RingCentral

Overall rating4.24.2
Review count2521,516
Ease of use8.78.8
Ease of setup8.48.5
Quality of support8.98.3
Meets requirements9.19.0
NPS45.83333348.351648
Small Business50.6%57.9%
Mid-Market47.0%35.1%
Enterprise2.4%7.0%
Total page views3576,988
Total LLM citations1,19716,099

Sangoma Unified Communications Platform

Sangoma’s Unified Communications (UC) platform is a fully integrated, in-house solution designed to empower businesses with essential communications tools — available in cloud, hybrid, or on-premises deployments. Built on over 40 years of engineering expertise, Sangoma delivers the control, flexibility, and reliability modern organizations need across industries like healthcare, retail, restaurants, education, hospitality, and manufacturing. At the heart of Sangoma’s UC offering is the Innovation Foundry, where continuous R&D drives the evolution of AI communications.

Pros

  • Ease of Use
  • Reliability
  • Business Tools
  • Communication
  • Call Quality
  • Customer Support

RingEX

WHAT IS RINGEX? RingEX is the all-in-one business communications platform that connects teams, customers, and conversations across voice, video, messaging, SMS, and AI agents all powered by AI. Designed for organizations that value productivity, customer satisfaction, and simplicity, RingEX brings together everything your business needs to collaborate and engage effectively from anywhere. ADVANCED AI WITH AIR, AVA, AND ACE RingEX transforms every interaction into a strategic advantage through three specialized AI agents.

Pros

  • Ease of Use
  • Customer Support
  • Helpful
  • Reliability
  • Phone Calls
  • Features