Sangoma Unified Communications Platform vs. PBXware
A side-by-side comparison based on G2 review data.
| Metric | Sangoma Unified Communications Platform | PBXware |
|---|---|---|
| Overall rating | 4.2 | 4.5 |
| Review count | 252 | 26 |
| Ease of use | 8.7 | 8.9 |
| Ease of setup | 8.4 | 8.9 |
| Quality of support | 8.9 | 9.2 |
| Meets requirements | 9.1 | 8.9 |
| NPS | 45.833333 | 76 |
| Small Business | 50.6% | 60.9% |
| Mid-Market | 47.0% | 39.1% |
| Enterprise | 2.4% | 0.0% |
| Total page views | 357 | 313 |
| Total LLM citations | 1,197 | 432 |
Sangoma Unified Communications Platform
Sangoma’s Unified Communications (UC) platform is a fully integrated, in-house solution designed to empower businesses with essential communications tools — available in cloud, hybrid, or on-premises deployments. Built on over 40 years of engineering expertise, Sangoma delivers the control, flexibility, and reliability modern organizations need across industries like healthcare, retail, restaurants, education, hospitality, and manufacturing. At the heart of Sangoma’s UC offering is the Innovation Foundry, where continuous R&D drives the evolution of AI communications.
- Ease of Use
- Reliability
- Business Tools
- Communication
- Call Quality
- Customer Support
PBXware
PBXware is the world’s first and most mature IP PBX Professional Open Standards Turnkey Telephony Platform. Since 2004, PBXware has deployed flexible, reliable, and scalable Next Generation Communication Systems and VoIP solutions to Small and Medium sized Businesses (SMBs), enterprises, Internet Telephony Service Providers (ITSPs), Call Centers and governments worldwide by combining the most advanced of the latest technologies.
- Ease of Use
- Reliability
- Flexibility
- Helpful
- Feature Abundance
- Easy Integration