G2 Vendor Directory

Sangoma Unified Communications Platform vs. GoTo Connect

A side-by-side comparison based on G2 review data.

MetricSangoma Unified Communications Platform

by Sangoma

GoTo Connect

by GoTo

Overall rating4.24.4
Review count2521,422
Ease of use8.79.1
Ease of setup8.48.9
Quality of support8.99.0
Meets requirements9.19.2
NPS45.83333365.425913
Small Business50.6%70.8%
Mid-Market47.0%24.6%
Enterprise2.4%4.6%
Total page views3572,301
Total LLM citations1,19712,252

Sangoma Unified Communications Platform

Sangoma’s Unified Communications (UC) platform is a fully integrated, in-house solution designed to empower businesses with essential communications tools — available in cloud, hybrid, or on-premises deployments. Built on over 40 years of engineering expertise, Sangoma delivers the control, flexibility, and reliability modern organizations need across industries like healthcare, retail, restaurants, education, hospitality, and manufacturing. At the heart of Sangoma’s UC offering is the Innovation Foundry, where continuous R&D drives the evolution of AI communications.

Pros

  • Ease of Use
  • Reliability
  • Business Tools
  • Communication
  • Call Quality
  • Customer Support

GoTo Connect

GoTo Connect is the ultimate business communications solution for small, midsize, and multi-location organizations, delivering powerful cloud-based voice, video, and messaging—plus advanced features—all in one seamless platform. Our award-winning, all-in-one system is simple to deploy, manage, and scale, empowering teams to connect right away. With AI-driven tools like AI Receptionist, robust cloud infrastructure, and deep integrations, GoTo Connect streamlines communication, boosts productivity, and drives seamless collaboration.

Pros

  • Ease of Use
  • Customer Support
  • Reliability
  • Easy Setup
  • Features
  • User Interface