Sangoma Unified Communications Platform vs. Dialpad Connect
A side-by-side comparison based on G2 review data.
| Metric | Sangoma Unified Communications Platform | Dialpad Connect |
|---|---|---|
| Overall rating | 4.2 | 4.4 |
| Review count | 252 | 4,216 |
| Ease of use | 8.7 | 9.2 |
| Ease of setup | 8.4 | 9.1 |
| Quality of support | 8.9 | 8.7 |
| Meets requirements | 9.1 | 9.1 |
| NPS | 45.833333 | 58.479388 |
| Small Business | 50.6% | 57.6% |
| Mid-Market | 47.0% | 32.8% |
| Enterprise | 2.4% | 9.6% |
| Total page views | 357 | 3,520 |
| Total LLM citations | 1,197 | 20,955 |
Sangoma Unified Communications Platform
Sangoma’s Unified Communications (UC) platform is a fully integrated, in-house solution designed to empower businesses with essential communications tools — available in cloud, hybrid, or on-premises deployments. Built on over 40 years of engineering expertise, Sangoma delivers the control, flexibility, and reliability modern organizations need across industries like healthcare, retail, restaurants, education, hospitality, and manufacturing. At the heart of Sangoma’s UC offering is the Innovation Foundry, where continuous R&D drives the evolution of AI communications.
- Ease of Use
- Reliability
- Business Tools
- Communication
- Call Quality
- Customer Support
Dialpad Connect
Dialpad Connect is an AI-native business communications solution that brings calling, messaging, and meetings together in one app, with real-time AI insights built in to enhance every interaction. With Dialpad Connect, you can: - Call, message, and meet in a single app - Seamlessly switch between devices - Focus on the conversation with real-time call transcriptions, AI summaries, and action items
- Ease of Use
- Call Management
- Helpful
- Call Recording
- Features
- Voice Transcription