G2 Vendor Directory

Sangoma Unified Communications Platform vs. Webex Suite

A side-by-side comparison based on G2 review data.

MetricSangoma Unified Communications Platform

by Sangoma

Webex Suite

by Cisco

Overall rating4.24.2
Review count25218,928
Ease of use8.78.9
Ease of setup8.48.7
Quality of support8.98.7
Meets requirements9.19.0
NPS45.83333348.120684
Small Business50.6%18.7%
Mid-Market47.0%31.0%
Enterprise2.4%50.3%
Total page views3577,240
Total LLM citations1,19711,931

Sangoma Unified Communications Platform

Sangoma’s Unified Communications (UC) platform is a fully integrated, in-house solution designed to empower businesses with essential communications tools — available in cloud, hybrid, or on-premises deployments. Built on over 40 years of engineering expertise, Sangoma delivers the control, flexibility, and reliability modern organizations need across industries like healthcare, retail, restaurants, education, hospitality, and manufacturing. At the heart of Sangoma’s UC offering is the Innovation Foundry, where continuous R&D drives the evolution of AI communications.

Pros

  • Ease of Use
  • Reliability
  • Business Tools
  • Communication
  • Call Quality
  • Customer Support

Webex Suite

Webex Suite is an all-in-one, AI-powered collaboration suite built to increase productivity and maximize teamwork in today’s hybrid work. With 8 powerful individual workflows – Meetings, Messaging, Calling, Webinar, Events, Polling, Whiteboarding and Video Messaging in one, Webex Suite delivers exceptional value, world-class user experiences, and incredible audio and video, anywhere on any device.

Pros

  • Ease of Use
  • Video Conferencing
  • Reliability
  • Features
  • Video Quality
  • Team Collaboration