G2 Vendor Directory

Sangoma Unified Communications Platform vs. Broadvoice

A side-by-side comparison based on G2 review data.

MetricSangoma Unified Communications Platform

by Sangoma

Broadvoice

by Broadvoice

Overall rating4.24.5
Review count25264
Ease of use8.79.4
Ease of setup8.49.2
Quality of support8.99.2
Meets requirements9.19.2
NPS45.83333373.015873
Small Business50.6%59.4%
Mid-Market47.0%26.6%
Enterprise2.4%14.1%
Total page views357230
Total LLM citations1,197796

Sangoma Unified Communications Platform

Sangoma’s Unified Communications (UC) platform is a fully integrated, in-house solution designed to empower businesses with essential communications tools — available in cloud, hybrid, or on-premises deployments. Built on over 40 years of engineering expertise, Sangoma delivers the control, flexibility, and reliability modern organizations need across industries like healthcare, retail, restaurants, education, hospitality, and manufacturing. At the heart of Sangoma’s UC offering is the Innovation Foundry, where continuous R&D drives the evolution of AI communications.

Pros

  • Ease of Use
  • Reliability
  • Business Tools
  • Communication
  • Call Quality
  • Customer Support

Broadvoice

Broadvoice simplifies communications for small and medium businesses (SMBs) by combining powerful cloud PBX, UC and collaboration features with virtual call center in one award-winning Unified Communications as a Service (UCaaS) platform that delivers enterprise-class features at affordable rates. The platform is connected to Broadvoice’s secure, redundant network and hosting infrastructure, enabling SMBs to connect with customers securely anytime, anywhere and with any device. Broadvoice is ranked in the Deloitte Technology Fast 500 and Inc. 500 Fastest Growing Private Companies in America.

Pros

  • Ease of Use
  • Customer Support
  • Reliability
  • VoIP Services
  • Customer Service
  • Accessibility