G2 Vendor Directory

Sangoma Unified Communications Platform vs. Bandwidth

A side-by-side comparison based on G2 review data.

MetricSangoma Unified Communications Platform

by Sangoma

Bandwidth

by Bandwidth

Overall rating4.24.4
Review count252504
Ease of use8.78.9
Ease of setup8.48.8
Quality of support8.99.1
Meets requirements9.19.1
NPS45.83333358.77193
Small Business50.6%44.6%
Mid-Market47.0%39.3%
Enterprise2.4%16.0%
Total page views357901
Total LLM citations1,1975,317

Sangoma Unified Communications Platform

Sangoma’s Unified Communications (UC) platform is a fully integrated, in-house solution designed to empower businesses with essential communications tools — available in cloud, hybrid, or on-premises deployments. Built on over 40 years of engineering expertise, Sangoma delivers the control, flexibility, and reliability modern organizations need across industries like healthcare, retail, restaurants, education, hospitality, and manufacturing. At the heart of Sangoma’s UC offering is the Innovation Foundry, where continuous R&D drives the evolution of AI communications.

Pros

  • Ease of Use
  • Reliability
  • Business Tools
  • Communication
  • Call Quality
  • Customer Support

Bandwidth

With Bandwidth, enterprises deliver exceptional communication experiences everywhere. We enable you to integrate voice, messaging, and emergency services into your communications the way you want. Offering the simplicity of one command center, the Bandwidth platform enables a fully customized employee and customer communications stack with: - Dynamic communication APIs - The most direct-to-carrier integrations in the world - An owned and operated network that reaches 65+ countries - Automation to manage it all and get call quality and message deliverability insights via the Bandwidth

Pros

  • Ease of Use
  • Customer Support
  • Customer Service
  • Reliability
  • Navigation Ease
  • Staff Support