G2 Vendor Directory

Sangoma Unified Communications Platform vs. 8x8 Work

A side-by-side comparison based on G2 review data.

MetricSangoma Unified Communications Platform

by Sangoma

8x8 Work

by 8x8

Overall rating4.24.2
Review count252942
Ease of use8.78.8
Ease of setup8.48.6
Quality of support8.98.4
Meets requirements9.18.8
NPS45.83333347.123894
Small Business50.6%54.6%
Mid-Market47.0%35.1%
Enterprise2.4%10.3%
Total page views3571,840
Total LLM citations1,1974,153

Sangoma Unified Communications Platform

Sangoma’s Unified Communications (UC) platform is a fully integrated, in-house solution designed to empower businesses with essential communications tools — available in cloud, hybrid, or on-premises deployments. Built on over 40 years of engineering expertise, Sangoma delivers the control, flexibility, and reliability modern organizations need across industries like healthcare, retail, restaurants, education, hospitality, and manufacturing. At the heart of Sangoma’s UC offering is the Innovation Foundry, where continuous R&D drives the evolution of AI communications.

Pros

  • Ease of Use
  • Reliability
  • Business Tools
  • Communication
  • Call Quality
  • Customer Support

8x8 Work

8x8 Work – Business Phone System + VoIP, Video, and Messaging in One App 8x8 Work is a modern business phone system that unifies VoIP calling, video conferencing, and team messaging into one secure, reliable platform. Built for today’s hybrid workplace, 8x8 Work helps businesses streamline communication, boost productivity, and reduce IT complexity.

Pros

  • Ease of Use
  • Easy Communication
  • Reliability
  • Customer Support
  • Features
  • Simple