G2 Vendor Directory

Sangoma Unified Communications Platform vs. 3CX

A side-by-side comparison based on G2 review data.

MetricSangoma Unified Communications Platform

by Sangoma

3CX

by 3CX

Overall rating4.24.4
Review count252549
Ease of use8.79.1
Ease of setup8.49.0
Quality of support8.98.2
Meets requirements9.19.1
NPS45.83333359.027778
Small Business50.6%43.2%
Mid-Market47.0%49.3%
Enterprise2.4%7.5%
Total page views3571,591
Total LLM citations1,19715,726

Sangoma Unified Communications Platform

Sangoma’s Unified Communications (UC) platform is a fully integrated, in-house solution designed to empower businesses with essential communications tools — available in cloud, hybrid, or on-premises deployments. Built on over 40 years of engineering expertise, Sangoma delivers the control, flexibility, and reliability modern organizations need across industries like healthcare, retail, restaurants, education, hospitality, and manufacturing. At the heart of Sangoma’s UC offering is the Innovation Foundry, where continuous R&D drives the evolution of AI communications.

Pros

  • Ease of Use
  • Reliability
  • Business Tools
  • Communication
  • Call Quality
  • Customer Support

3CX

3CX is a business communications system that replaces traditional PBXs. Offering one all encompassing solution for calls, video conferencing, live chat and messaging. It's open standard, meaning you can use it with any IP Phone or SIP trunk provider. Built for remote working and mobility through its apps for Android, iOS and the Web. This award-winning software innovates business connectivity and collaboration. enabling companies of all sizes to cut telco costs, boost employee productivity, and enhance customer experience. Benefits: Easy to install and manage; Low cost to buy and maintain.

Pros

  • Ease of Use
  • Reliability
  • Flexibility
  • Features
  • Easy Setup
  • Integrations