Samsung Contact Center Pro vs. RingEX
A side-by-side comparison based on G2 review data.
| Metric | Samsung Contact Center Pro | RingEX |
|---|---|---|
| Overall rating | 4.3 | 4.2 |
| Review count | 17 | 1,516 |
| Ease of use | 9.0 | 8.8 |
| Ease of setup | 9.7 | 8.5 |
| Quality of support | 9.1 | 8.3 |
| Meets requirements | 9.0 | 9.0 |
| NPS | 41.176471 | 48.351648 |
| Small Business | 70.6% | 57.9% |
| Mid-Market | 17.6% | 35.1% |
| Enterprise | 11.8% | 7.0% |
| Total page views | 26 | 6,988 |
| Total LLM citations | 8 | 16,099 |
Samsung Contact Center Pro
Samsung has been dedicated to making a better world through diverse businesses that today span advanced technology, semiconductors, skyscraper and plant construction, petrochemicals, fashion, medicine, finance, hotels, and more.
- Customer Support
RingEX
WHAT IS RINGEX? RingEX is the all-in-one business communications platform that connects teams, customers, and conversations across voice, video, messaging, SMS, and AI agents all powered by AI. Designed for organizations that value productivity, customer satisfaction, and simplicity, RingEX brings together everything your business needs to collaborate and engage effectively from anywhere. ADVANCED AI WITH AIR, AVA, AND ACE RingEX transforms every interaction into a strategic advantage through three specialized AI agents.
- Ease of Use
- Customer Support
- Helpful
- Reliability
- Phone Calls
- Features