G2 Vendor Directory

Salesforce Backup & Recover vs. CrashPlan Platform

A side-by-side comparison based on G2 review data.

MetricSalesforce Backup & Recover

by Salesforce

CrashPlan Platform

by CrashPlan

Overall rating4.54.9
Review count499273
Ease of use9.09.9
Ease of setup9.09.9
Quality of support9.39.9
Meets requirements9.39.9
NPS69.81132195.057034
Small Business17.1%1.1%
Mid-Market51.4%63.4%
Enterprise31.5%35.5%
Total page views1,6211,219
Total LLM citations4,4561,449

Salesforce Backup & Recover

Salesforce Backup & Recover - formerly Own Recover / OwnBackup - protects against the damaging consequences of data loss and corruption. Purpose-built for Salesforce architecture, it automatically protects your important data, metadata, sandboxes, files, attachments, and managed packages with daily and on-demand backups. Critically, backup operations do not consume your valuable Salesforce API limits, preserving access for your business-critical applications. It is easily deployed - you can begin protecting your data in minutes with an intuitive, user-friendly experience.

Pros

  • Ease of Use
  • Salesforce Integration
  • Backup Solutions
  • Customer Support
  • Data Accuracy
  • Easy Setup

CrashPlan Platform

CrashPlan delivers enterprise-grade backup, recovery, and archiving to protect the data organizations cannot afford to lose. Our cloud-native platform helps businesses secure Microsoft 365, Google Workspace, endpoint, and server data with scalable protection that reduces risk, supports compliance, and controls storage costs. Built for modern IT environments, CrashPlan enables fast, reliable recovery while supporting long-term retention, legal hold, and broader data governance needs. We help enterprises strengthen resilience and maintain continuity without added complexity.

Pros

  • Backup Frequency
  • Ease of Use
  • Security
  • Customer Support
  • Reporting
  • Features