G2 Vendor Directory

JustCall vs. Slack

A side-by-side comparison based on G2 review data.

MetricJustCall

by Saas Labs

Slack

by Salesforce

Overall rating4.34.5
Review count2,39540,133
Ease of use9.09.3
Ease of setup8.99.3
Quality of support8.69.0
Meets requirements8.89.3
NPS51.75475770.713349
Small Business61.3%40.7%
Mid-Market31.7%40.7%
Enterprise7.0%18.6%
Total page views6,01253,306
Total LLM citations28,488110,908

JustCall

JustCall is the only AI-powered business communication platform that brings calls, texts, email, and WhatsApp together in one place. It helps customer-facing teams work more efficiently, respond faster, and connect better with prospects and customers. 6,000+ businesses worldwide use JustCall to: - Manage all customer conversations from a single platform - Automate routine tasks and workflows - Get real-time AI insights to improve conversations - Ensure 24/7 coverage with inbound AI Voice Agents (outbound support coming soon) Key features: - Calling: Global phone numbers, inbound/outbound

Pros

  • Ease of Use
  • Features
  • Helpful
  • Call Management
  • Calling Features
  • Integrations

Slack

Slack is your single workspace that connects you with the people and tools you work with everyday, no matter where you are or what you do. With Slack you get real-time messaging through calls and chat, a searchable record of all your files and conversations, and integrations with a growing number of handy bots and apps. Now everyone can finally be on the same page and get their work done. Slack: It’s where work happens.

Pros

  • Ease of Use
  • Team Collaboration
  • Communication
  • Integrations
  • Features
  • Easy Integrations