G2 Vendor Directory

Ruby Receptionists vs. Smith.ai Virtual Receptionists

A side-by-side comparison based on G2 review data.

MetricRuby Receptionists

by Ruby

Smith.ai Virtual Receptionists

by Smith.ai

Overall rating3.84.9
Review count1282
Ease of use0.00.0
Ease of setup0.00.0
Quality of support0.00.0
Meets requirements0.00.0
NPS089.02439
Small Business81.8%93.9%
Mid-Market18.2%2.4%
Enterprise0.0%3.7%
Total page views3431,023
Total LLM citations3,36329,255

Ruby Receptionists

Ruby provides live virtual receptionist service that combines live, U.S.-based virtual receptionists with AI-powered technology to help small businesses answer every call, connect with more customers, and manage everyday business communications. We provide live call answering, appointment scheduling, lead capture and qualification, message taking, call transfers, payment processing, bilingual support, and customized call handling that reflects how your business operates.

Pros

    Smith.ai Virtual Receptionists

    Smith.ai offers superior call answering and intake services for businesses of all sizes. Our Virtual Receptionist plans include North America-based receptionists who handle inbound calls; provide bilingual answering; screen and intake new clients; schedule appointments; and make outbound calls to leads who complete your online forms, ensuring instant follow-up with new potential clients. Plans start at $300/month and include free spam blocking, plus a risk-free 30-day, money-back guarantee. We also offer AI Receptionist, our AI + human call answering solution.

    Pros