G2 Vendor Directory

Rokt mParticle vs. Customer Lockbox

A side-by-side comparison based on G2 review data.

MetricRokt mParticle

by ROKT

Customer Lockbox

by Microsoft

Overall rating4.44.3
Review count17512
Ease of use8.59.4
Ease of setup8.29.0
Quality of support8.98.7
Meets requirements8.48.8
NPS58.28571450
Small Business26.9%58.3%
Mid-Market53.1%25.0%
Enterprise20.0%16.7%
Total page views46043
Total LLM citations11021

Rokt mParticle

Rokt mParticle is an enterprise customer data platform (CDP), a Performance Engine that turns customer data into audiences, actions, and measurable growth. It combines a trusted hybrid data foundation with agentic and predictive intelligence so marketers can make smarter decisions, move from strategy to activation faster, and drive stronger outcomes.

Pros

  • Ease of Use
  • Insights
  • User Interface
  • Reporting
  • Features
  • Easy Integrations

Customer Lockbox

Customer Lockbox ensures that Microsoft can't access your content to do service operations without your explicit approval. Customer Lockbox brings you into the approval workflow process that Microsoft uses to ensure only authorized requests allow access to your content.

Pros

  • Security
  • Data Security
  • Privacy Management
  • Data Protection
  • Compliance
  • Helpful