RingCentral AI Receptionist (AIR) vs. JustCall
A side-by-side comparison based on G2 review data.
| Metric | RingCentral AI Receptionist (AIR) | JustCall |
|---|---|---|
| Overall rating | 4.4 | 4.3 |
| Review count | 43 | 2,395 |
| Ease of use | 8.9 | 9.0 |
| Ease of setup | 9.0 | 8.9 |
| Quality of support | 8.4 | 8.6 |
| Meets requirements | 8.7 | 8.8 |
| NPS | 56.097561 | 51.754757 |
| Small Business | 65.1% | 61.3% |
| Mid-Market | 20.9% | 31.7% |
| Enterprise | 14.0% | 7.0% |
| Total page views | 763 | 6,012 |
| Total LLM citations | 2,735 | 28,488 |
RingCentral AI Receptionist (AIR)
WHAT IS AI RECEPTIONIST (AIR)? AI Receptionist (AIR) is RingCentral's voice-first AI agent for small and mid-sized businesses that keeps your business always on. Businesses using AIR have seen 60% more new patient intakes, $204,000 in additional monthly bookings, and 50% reductions in inbound call time, all without adding headcount. With no configuration needed beyond basic personalization, AIR answers common business questions, sends texts, schedules appointments, captures leads, and seamlessly transfers callers to the right human agent.
- Ease of Use
- Easy Setup
- Helpful
- Features
- Intuitive
- Customer Support
JustCall
JustCall is the only AI-powered business communication platform that brings calls, texts, email, and WhatsApp together in one place. It helps customer-facing teams work more efficiently, respond faster, and connect better with prospects and customers. 6,000+ businesses worldwide use JustCall to: - Manage all customer conversations from a single platform - Automate routine tasks and workflows - Get real-time AI insights to improve conversations - Ensure 24/7 coverage with inbound AI Voice Agents (outbound support coming soon) Key features: - Calling: Global phone numbers, inbound/outbound
- Ease of Use
- Features
- Helpful
- Call Management
- Calling Features
- Integrations